Metrics - Basics

By setting, pursuing, and analyzing progress toward a metric you and your team will develop strategic skills that will help you run a more effective and impactful organization. Causey provides three types of metrics: Key Metrics, Focus Area Metrics, and Goal Metrics.



1. Introduction

From naming metrics to setting targets and assigning owners, follow these instructions to effectively manage metrics within your organization.

Introduction

2. Click "Strategy"

Navigate to the "Strategy" section.

Click 'Strategy'

3. Click "Metrics"

Access the "Metrics" tab.

Click 'Metrics'

4. Click "Add New Metric"

Begin the process to add a new metric.

Click 'Add New Metric'

5. Enter the New Metric Name

Enter the name for the new metric.

Enter the New Metric Name

6. Select a metric unit

Select a metric unit (presets include $, %, and person). If your metric does not have a unit, select "No Unit." For example, an organization might have a satisfaction rating metric used to measure their service to others and this type of metric might not have a unit associated with it. The "No Unit" option will not display a unit for the metric on the plan.

Select a metric unit

7. Click "Unit (other)"

Specify the unit for the metric. By selecting “other,” you can enter the name for the metric unit. Always ensure the unit is the singular form (i.e. ‘tree’, ‘event’, ‘donor contact’)

Click 'Unit (other)'

8. Go to "Represent Metric"

If you want to display the metric on your strategic plan as a key metric, Focus Area metric, or Goal metric, select the "Represent Metric on..." select box.

Go to 'Represent Metric'

9. Click here

In the modal, select a plan to display a metric as a key metric (the metric will display in the Compass section on your strategic plan.) Your metric measurements will only display on plans with corresponding dates. Please go to the Metrics app and make sure the date of the metric measurement falls within the date range for the selected plan on which you want it to display. 

Click here

10. Plan

For a metric to display on a selected plan, the date of measurement will need to fall within the plan's date range. For example, if you have a metric’s measurement that is entered in 2022, but select a past plan from the year 2020, the measurement will not display on that plan because the measurement date was outside of the 2020 plan date range. 

 Plan

11. Focus Area

To display the metric with a specific Focus Area or Goal, select the appropriate one from the drop-down. Select a Focus Area to display the metric as a Focus Area metric.

Focus Area

12. Click "Goal"

Select a Goal to display the metric as a Goal metric.

Click 'Goal'

13. Click "Add"

Add the selected strategy.

Click 'Add'

14. Metric Content

Use this space to add helpful notes about your metric.

Metric Content

15. Metric Targets

Define the target for the metric.

Metric Targets

16. Click "Target"

Specify the target value.

Click 'Target'

17. Click here

Navigate to the calendar.

Click here

18. Fill metric deadline

Choose the desired end date.

Fill metric deadline

19. Metric Baselines

Baselines are a comparison number for an individual metric. Often these are sector/industry baselines or past data from your own organization.

Metric Baselines

20. Baseline Amount

Enter the desired baseline amount.

Baseline Amount

21. Click here

Click on the calendar for the start date.

Click here

22. Fill metric start date

Choose the desired end date.

Fill metric start date

23. Metric Team

One of the best ways to ensure that the metric gets regularly measured is to identify metrics champions.

Metric Team

24. Choose the Metric Champions

Assign champions

Choose the Metric Champions

25. Click "Reporting Frequency Weekly Biweekly Monthly Quarterly Half-yearly YearlyMonthly"

Choose the reporting frequency.

Click 'Reporting Frequency
              
   



                    
Weekly
Biweekly
Monthly
Quarterly
Half-yearly
YearlyMonthly'

26. Metric Advanced

Metric Advanced This section contains powerful settings to customize your metric

Metric Advanced

27. Metric Tags

Assign a tag or create a new one.

Metric Tags

28. Choose Tag

Choose the Metric Tag

Choose Tag

29. Click "Save"

Save the changes made.

Click 'Save'

30. Go down

Go down to see the New Metric added

Go down

31. New Metric added

New Metric added is located at the bottom.

New Metric added

32. Click "Edit Metric"

Access the editing options for the metric on the three dots menu

Click 'Edit Metric'

33. Add new metrics

You can review and edit the Add Metrics options.

Add new metrics

34. Measurement Tracker

To add a measurement select the progress tracker circle

Measurement Tracker

35. Click "0"

Set the value to 0.

Click '0'

36. Fill "1"

Input "1" in the available field

Fill '1'

37. Click "Snapshot Value"

Set the snapshot value.

Click 'Snapshot Value'

38. Fill "1"

Write "1" in the specified field

Fill '1'

39. Fill "2"

Enter the value 2.

Fill '2'

40. Click here

Navigate to the specified location.

Click here

41. Fill "Noted"

Input the desired text

Fill 'Noted'

42. Click "Metric Champions"

Select metric champions.

Click 'Metric Champions'

43. Add measurement

To add a measurement select the progress tracker circle, enter the status value date of measurement and notes, and save the measurement

Add measurement

44. To expand

To expand it, it will now display under the new metric. expand the metric for more information by selecting the plus sign on the left side of the name of the new metric.

To expand

45. Collapsed Metric

next to the progress tracker circle, your metrics will display in the compass section of your plan on the strategy application

Collapsed Metric

46. Rearranging the metrics

You can rearrange the metrics list using the up/down arrow

Rearranging the metrics

This guide covered adding new metrics in the Strategy App, including naming, setting values, assigning owners, and defining targets. Learn how to manage and track key metrics for effective performance evaluation and decision-making.

Another Option for Adding a Metric

If you are working on your plan in the Strategy application, you can quickly be taken to the Add Metric page. Simply select the "Create one now" link on the add or edit forms for those elements.


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